Use trusted sources
Choose the documents, permissions and owners that define the assistant’s knowledge base.
AI knowledge assistant
Answers grounded in your own business documents
Make internal information easier to find by helping staff ask questions against approved documents and knowledge sources.
Practical, measurable improvements
What this can look like
Show where answers come from
Provide source references and make it clear when the information is incomplete or unavailable.
Respect access controls
Keep confidential information limited to authorised users and review how content is updated.
AI knowledge assistant
Test real questions
Evaluate common, ambiguous and unanswerable questions before rollout, then collect feedback and improve the source material.
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Next step
Start with one process
Tell us what takes too much time today. We will help you assess the opportunity and choose a sensible first step.
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